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What to do when your wedding vendors won’t call you back

Planning a wedding is one of the most exciting times in a person’s life. However, it can also be incredibly stressful... especially when your wedding vendors won’t return your calls or emails. Whether you’re trying to reach your photographer, caterer, florist, or any other vendor, it can be frustrating when you’re met with radio silence. But fear not! In this blog post, we’ll discuss some steps you can take when your wedding vendors won’t call you back.


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Stunning florals by JL Designs, perfect for a winter wedding

photo - Carson Lee | floral - @jldesignsweddings | coordinator - @georgiadollevents


The first thing to do when your wedding vendor doesn’t respond is to remain calm. It’s important not to jump to conclusions or assume the worst. Sometimes vendors are simply busy with other events and may not have had a chance to get back to you yet. Give them the benefit of the doubt and wait a reasonable amount of time before following up again.


wedding guest rustic barn wedding jefferson Georgia ceremony under a tree natural outdoor elegant barn chic southern Chapman Hill events venue engaged couple getting married
A sweet spread by Jack's Cheesecakes!

photo - @amyephoto | coordinator - @georgiadollevents | cheesecakes - @jackscheesecake


If you’ve already tried reaching out multiple times with no response, it’s time to escalate the situation. Try reaching out through different channels – if you’ve been emailing, try calling instead. If that doesn’t work, consider contacting the vendor through social media or even stopping by their physical location if possible. Sometimes a different method of communication can get their attention.


wedding guest rustic barn wedding jefferson Georgia ceremony under a tree natural outdoor elegant barn chic southern Chapman Hill events venue engaged couple getting married
Simply delicious

photo - @kaitvictoriaphoto | florals - @designhouseofflowers | catering - @jstory_bakes


If all else fails and your vendor still isn’t responding, it may be time to start looking for alternative options. Begin researching other vendors in the area who offer similar services and reach out to see if they’re available for your date. It’s never ideal to switch vendors last minute, but sometimes it’s necessary for the success of your big day.


wedding guest rustic barn wedding jefferson Georgia ceremony under a tree natural outdoor elegant barn chic southern Chapman Hill events venue engaged couple getting married
The Catered Kitchen always goes above and beyond

photo - @carinmcmillianphoto | caterer - @thecateredkitchen | coordintor - Sarah Copeland


When reaching out to potential new vendors, make sure to mention that you are in need of their services due to issues with another vendor not responding. Some vendors may be sympathetic to your situation and more willing to work with you on short notice.


wedding guest rustic barn wedding jefferson Georgia ceremony under a tree natural outdoor elegant barn chic southern Chapman Hill events venue engaged couple getting married
Ask us about Chapman Hill's in-house bartending service!

photo - @amyephoto | coordinator - @georgiadollevents | caterer - @thecateredkitchen | bar - Hill Top Bartending


Dealing with unresponsive wedding vendors can be incredibly frustrating, but it’s important not to let it ruin your special day. By remaining calm, escalating communication efforts, and being proactive about finding alternatives, you can ensure that everything goes smoothly on your wedding day. Remember that communication is key in any relationship – including those with your wedding vendors – and don’t hesitate to advocate for yourself if necessary.



Thank you so much for stopping by our blog, we hope you found this information helpful. We want to use our blog to increase awareness and support for locally owned wedding venues. Locally owned wedding venues tend to provide a higher level of expertise, service and dedication. They also have far less turnover than corporate owned or investor owned venues. As you plan your wedding we hope you will consider a locally owned wedding venue like ours.


You can find locally owned wedding venues on this wedding venue map. Below is a shout out to fellow locally owned wedding venues around the country!


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